Weekend Assignment #325: Tech-Savvy!
Weekend Assignment #323: Tech Savvy
When you bring home some new piece of technology, do you usually get it up and running with pleasant anticipation and calm confidence, or is there more likely to be much swearing, wailing and gnashing of teeth? What's the most trouble you've had with a new computer, tv, phone or related tech gadget?
Extra Credit: Who do you call in to help, if you get stuck?
I'm generally pretty good with tech stuff, particularly computers. I always get my new computers up and running myself, and am often asked by friends for computer advice. I also figure out my new phone or new digital camera - well, enough to use it, anyway. I've never, ever used a phone for web stuff, and still fumble to change settings on my camera.
Where I really fall apart is on office phone systems, and to a lesser extent with modem and router problems when they crop up. I worked for Worldwide Travel for twelve years, and when I left I was still physically walking into the other room to tell people something was holding for them on line 3. I struggled with Cisco phones at First Magnus and Beaudry, and at St Michael's I don't even know how to answer the phone until someone else has answered it and put it on hold for me. No, really. the extension in my office is a little weird, and sometimes there's call forwarding on, and, well, it's all too much for me, with no real incentive to learn this.
And oh, boy, that business with S. last week! Late on Tuesday afternoon, I picked up her cable box and swapped it for a new one at the Cox Communications store, because there was a price break (less than current charges) for doing so. When I came out, my car was spurting coolant all over the parking lot. Oh, yeah, I'm lousy at automotive technology, too. So I drove straight to my mechanic, who was about to close up. He very nicely drove me and S.'s Cox equipment home. To me home, that is. S., who has pretty much nothing in her life except tv, had to do without it overnight.
Wednesday it took all day to get my car back, so I didn't get to S.'s place with the cable box until about 4:30 PM. I spent the next five hours trying to get the following components to talk to each other (as applicable):
- S's old, non-HD Samsung television, with no remote and broken control buttons on the front
- the new Cox box with HD and DVR capabilities
- the cable feed coming in through the wall
- a cable splitter
- a new cable modem
- a new laptop
When I get stuck, I try to call the appropriate tech support person, or solve it online. But some tech setup at home falls in John's ball court. He always manages it eventually, including tricky stuff like setting up routers with passcodes and stuff. But it's always stressful for him. At such times, I try to stay out of his way!
Oh, and tonight? This entry was delayed when Blogger decided, wrongly, that Firefox didn't have Java or cookies enabled. I had to reboot twice to get Firefox to load properly.